Village Hotel Bracknell

Great location, really good check in system and options to upgrade to gym, food token etc. Lovely room with really good air conditioning, nice gym

The hotel was excellent value and clean, ideal for a family stay before Legoland. Staff were very helpful, despite such a scare number of staff, but this is to be expected at the cost.

I asked for some birthday acknowledgment in one of the rooms as we stayed to take my son to legoland for his birthday. I only asked for maybe a banner or balloon. They went above and beyond and made it an extra special surprise for my boy! He had balloons, a picture to colour in, some smarties, a gold chocolate coin from Starbucks and we had 5 free Starbucks drinks for the family!! I was so impressed and grateful. My son was over the moon. Check in was an absolute doddle. All completed yourself with lovely staff to assist if needed. All 4 kids were greeted with a lovely goodie bag with cookies, chocolate milk and games and activities and colouring in. Even my way too cool for it 14 year old daughter loved this! The rooms were immaculate. Really lovely modern decor, everywhere was clean. Beds lovely size and comfortable. The carpets were one thing that particularly impressed me! They were so soft, deep and felt luxurious! Most chain hotels have crappy, cheap carpets but these were also spotlessly clean and so nice to walk on! (Seems a bizarre thing to comment on but that’s how nice it was and such a change to standard hard, cheap, crappy carpets used in the likes of holiday inn or premier inn!) The room also had a PROPER SIZED TV!!! No postage stamp in the corner that you need a microscope to watch, a decent sized screen!! The facilities were also fabulous. Restaurant on site with a nice bar. Starbucks next door to this by the entrance. The pool was lovely. Nice and big and I noticed a sign in reception explaining that it was colder than usual and offering apologies as it was being worked on, but I enjoyed the cooler than average temperature as I am always too hot when I swim! There were 2 good sized hot tubs, a sauna and steam room too. It was just a shame that kids had to be out of the pool by 7pm as we had travelled after school so didn’t get a long swim as we’d have liked but that’s a small moan in comparison to the rest of the review!

Upon my arrival (08:00am'ish) i was greeted by Sydney, she was friendly, attentive and very knowledgeable. She assisted me with arranging Facilities access and explained how payment would be taken and then later on that same day assisted me with checking in process as i had not undertaken the process before. Gym and shower facilities were great and very clean!

We were very impressed, not really knowing what to expect. The staff on arrival were exceptional, very helpful and the kids goodie bags were a big hit. Our room was lovely we had a very comfortable stay. Breakfast was wonderful. Would defo stay again.